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Privacy Policy โ€“ Bharat Organics

Last updated: 5th Jan  2026
This Privacy Policy explains how Bharat Organics, a brand of National Cooperative Organics Limited (NCOL) (โ€œweโ€, โ€œusโ€, โ€œourโ€), collects, uses, and protects your personal information when you visit or make a purchase from https://bharatorganics.coop (โ€œWebsiteโ€).
By using this Website, you agree to this Policy. If you do not agree, please discontinue use.
1. About Us

Bharat Organics
(Official brand of National Cooperative Organics Limited โ€“ NCOL)
National Cooperative Organics Limited (NCOL)
World Trade Centre, Tower I, 8th Floor,
Nauroji Nagar, New Delhi โ€“ 110029, India

๐Ÿ“ž 1800-8334-577
๐Ÿ’ฌ +91 89291 22329
๐Ÿ“ง consumerservices@ncol.coop

Bharat Organics offers certified organic food products including flours, rice, pulses, sweeteners, and dry fruits.

2. Information We Collect
  • Information You Provide
  • Name, phone number, email address
  • Billing and shipping address
  • Order and invoice details
  • Customer support communications

We do not store card, UPI, or bank details. Payments are processed through secure third-party payment gateways.

Information Collected Automatically
  • IP address and device/browser information
  • Pages visited, products viewed, cart activity
  • Cookies and analytics data

Cookies help with website functionality, analytics, and showing relevant ads. You may disable cookies via browser settings.

3. How We Use Your Information

We use your information to:
  • Process and deliver orders
  • Provide customer support
  • Improve website experience
  • Send order updates and promotional messages (opt-out available)
  • Prevent fraud and comply with legal requirements

4. Sharing of Information

We do not sell your personal information.
  • We may share data only with:
  • Payment and logistics partners
  • Website and analytics service providers
  • Government or legal authorities, if required

All partners are required to protect your data.

5. Data Security

We use reasonable security measures including encryption and access controls to protect your information. However, no online transmission is completely secure.

6. Your Rights

You may:
  • Access or correct your personal data
  • Request deletion where legally permitted
  • Opt out of marketing communications
  • Withdraw consent

Requests can be sent to consumerservices@ncol.coop.

7. Data Retention
  • Order and billing records are retained as required by law
  • Marketing communications continue until you unsubscribe
  • Cookies are stored as per browser settings

8. Childrenโ€™s Privacy

This Website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors.

9. External Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page with a revised date.

11. Contact & Grievance Redressal

For questions or grievances:

National Cooperative Organics Limited (NCOL)
World Trade Centre, Tower I, 8th Floor,
Nauroji Nagar, New Delhi โ€“ 110029

๐Ÿ“ž 1800-8334-577
๐Ÿ’ฌ +91 89291 22329
๐Ÿ“ง consumerservices@ncol.coop
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